Electronic commerce (e-commerce) protection insurance reimburses the cardholder for online purchases made in the case of:

• Incomplete delivery or wrong item delivered
• Delivered item improperly functioning due to physical damage
• Non-delivery of purchase after thirty (30) days of the scheduled delivery

Coverage is worldwide and cardholder can claim up to USD 200 over a 12-months period.

Notes:

1. Written notice of claim must be given not later than thirty (30) days from the date of the incident. Failure to give notice within thirty (30) days from the date of the incident may result in a denial of the claim. Click here to file for a claim.
   
   
2. Benefits are subject to Mastercard terms, conditions, all limitations, including limitation on the amount of coverage. Click here to view the full terms and conditions.