You Are In

  • Business Insights
  • Solutions & Products
  • Digital Banking
  • Promotions
  • Help & Support
  • Quicklinks
Business Insights
Solutions & Products
  • Solutions
  • Deposits & Investments
  • Cards
  • Financing
  • Trade Finance
  • Cash Management
  • Treasury
  • Insurance / Takaful
  • More Services
Digital Banking
Promotions
Help & Support
Quicklinks
Scale Up
Manage my business
Gain Business Insight
Sustainable Business Insights
Solutions
Deposits & Investments
Cards
Financing
Trade Finance
Cash Management
Treasury
Insurance / Takaful
More Services
Apply For
Retrieve Application
Latest Promotions
Campaigns
Rates & Charges
FAQ
Security & Fraud
Tools
Merchant Support
Form Download Centre
Relief Assistance

What can I do if the system does not respond immediately after I confirm a transaction or select a service?

If there is a delay in response after you have clicked a hyperlink or an icon, please wait patiently and do not click "Confirm", "Refresh", "Reload" or the same link/icon again. You may verify the transaction at "Account Balance" and "Transaction Status" or you can call our Call Centre at
1-300-888-828 for assistance.

Looking for More Questions?

Back to FAQ Home

For More Enquiries

Email Us

Drop us an email and we'll get back to you.

Email Now

Talk To An Expert

Visit us at our branches nationwide.

Find a Branch

Call Us Now

You can reach us at 1300 888 828 (Local)

or

+603 2297 3000 (Overseas).

You are about to enter a third party website & CIMB Group's Privacy Policy will cease to apply.

This link is provided for your convenience only and shall not be considered or construed as an endorsement or verification of such linked website or its contents by CIMB Group.

 

CIMB Group makes no warranties as to the status of this link or information contained in the website you are about to access.

 

Do you wish to proceed?

Yes, please proceed