You Are In

  • Business Insights
  • Solutions & Products
  • Digital Banking
  • Promotions
  • Help & Support
  • Quicklinks
Business Insights
Solutions & Products
  • Solutions
  • Deposits & Investments
  • Cards
  • Financing
  • Trade Finance
  • Cash Management
  • Treasury
  • Insurance / Takaful
  • More Services
Digital Banking
Promotions
Help & Support
Quicklinks
Scale Up
Manage my business
Gain Business Insight
Sustainable Business Insights
Solutions
Deposits & Investments
Cards
Financing
Trade Finance
Cash Management
Treasury
Insurance / Takaful
More Services
Apply For
Retrieve Application
Latest Promotions
Campaigns
Rates & Charges
FAQ
Security & Fraud
Tools
Merchant Support
Form Download Centre
Relief Assistance

You may contact us via these channels

Call Us 

Consumer Contact Centre
Available 24 hours
+603 6204 7788

Preferred Contact Centre 
Available 24 hours
1300 885 300 (Local)

+603 2295 6888 (Overseas)

Premier Credit Card Contact Centre
Available 24 hours 
+603 6204 7799
Connect with Us

Option 1

Fill up our feedback form.
 

Option 2

Send a secured message through CIMB Clicks, or write to us at : 

 

CIMB Bank Berhad / CIMB Islamic Bank Berhad

Customer Resolution Unit (CRU)

P.O. Box 10338

GPO Kuala Lumpur

50710 Wilayah Persekutuan

 

Option 3

Email to us at  cru@cimb.com

 

 
Other Contact Numbers

Collection for Auto Financing

+603 2241 7300

 

Collection for Credit Card and Personal Financing

+603 2241 7500

 

Collection for Property, ASB & SME Financing

+603 2635 2088

+603 2635 2099 

 

Recovery for Auto Financing

+603 9235 6197 (Repossession) +603 9235 6198 (Auction)

+603 9235 6199 (Insurance/

Takaful Claim)

+603 2037 4900 (Redemption)

 

Recovery for Credit Card

+603 2036 4200

+603 2036 4300

 

Recovery for Personal Financing

+603 2295 4400

+603 2295 4500

 

Debit Collection Agency Management Unit

+603 2241 7522

+603 2241 7533

 
Locate Us

Speak to any of our staff at our CIMB/CIMB Islamic Branches
Call Us

Business Call Centre 

Monday to Friday from 8.00am to 7.00pm

Saturday from 8.00am to 5.00pm (excluding public holidays)

1300 888 828 (Local)

+603 2297 3000 (Overseas)
 

 

 

 
Connect with Us

Option 1

Fill up our feedback form.
 

Option 2

Write to us:

CIMB Bank Berhad / CIMB Islamic Bank Berhad

Customer Resolution Unit (CRU)

P.O. Box 10337

GPO Kuala Lumpur

50710 Wilayah Persekutuan

 

Option 3

Email to us at  mybusinesscare@cimb.com

 

 

 
Other Contact Numbers

Collection for BusinessCard/Corporate Card

+603 2241 7500

 

Recovery for BusinessCard/Corporate Card 
+603 2036 4200

+603 2036 4300  

 

 
Locate Us

Speak to any of our staff at our CIMB/CIMB Islamic Branches

You are about to enter a third party website & CIMB Group's Privacy Policy will cease to apply.

This link is provided for your convenience only and shall not be considered or construed as an endorsement or verification of such linked website or its contents by CIMB Group.

 

CIMB Group makes no warranties as to the status of this link or information contained in the website you are about to access.

 

Do you wish to proceed?

Yes, please proceed