SECURITY & FRAUD AWARENESS

Fraudsters frequently impersonate representatives of government agencies and deploy fear tactics to get victims to divulge their Online Banking and personal details.

Do not click unknown/unverified links or open email attachments from unknown senders. Remember that emails from CIMB always end with ‘@cimb.com’.

When in doubt, immediately call the number of the back of your card to verify with CIMB. 

Don’t write or record your PIN anywhere which is easily accessible to others or save your card details on your browser.

Always use Card PINs that are difficult to guess or random. Avoid using date of birth.

Never share the following details with anyone or enter these details into any website other than CIMB Clicks, CIMB OCTO, BizChannel@CIMB, and CIMB Biz: 

• Debit/Credit Card Number
• User ID 
• PIN
• Password
• Transaction Authorisation Code (TAC)

CIMB will never ask you for the above information under any circumstances outside of CIMB Clicks, CIMB OCTO, BizChannel@CIMB, CIMB Biz, and CIMB branches.

Download apps only from official app stores like Google Play Store, Apple App Store and Huawei AppGallery to minimize the risk of downloading malicious apps.

Only grant accessibility permissions to trusted apps that genuinely require them for accessibility purposes.

Regularly update your device’s operating system and apps to the latest version and consider installing reputable antivirus or security software that can detect and block malware threats.