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You may contact us via these channels

Important Notice:

Dear Valued Customers, with effect from 24 August 2024, CIMB will be changing its existing email address to contactus@cimb.com

For more information, please refer here.

Call Us 

Consumer Contact Centre
Available 24 hours
+603 6204 7788

Preferred Contact Centre 
Available 24 hours
1300 885 300 (Local)

+603 2295 6888 (Overseas)

Premier Credit Card Contact Centre
Available 24 hours 
+603 6204 7799
Connect with Us

Option 1

Fill up our feedback form.
 

Option 2

Send a secured message through CIMB Clicks, or write to us at : 

 

CIMB Bank Berhad / CIMB Islamic Bank Berhad

Customer Resolution Unit (CRU)

P.O. Box 10338

GPO Kuala Lumpur

50710 Wilayah Persekutuan

 

Option 3

Email to us at contactus@cimb.com

 

 
Other Contact Numbers

Collection for Auto Financing

+603 2241 7300

 

Collection for Credit Card and Personal Financing

+603 2241 7500

 

Collection for Property, ASB & SME Financing

+603 2635 2088

+603 2635 2099 

 

Recovery for Auto Financing

+603 9235 6197 (Repossession) +603 9235 6198 (Auction)

+603 9235 6199 (Insurance/

Takaful Claim)

+603 2037 4900 (Redemption)

 

Recovery for Credit Card

+603 2036 4200

+603 2036 4300

 

Recovery for Personal Financing

+603 2295 4400

+603 2295 4500

 

Debt Collection Agency Management Unit

+603 2241 7522

+603 2241 7533

 
Locate Us

Speak to any of our staff at our CIMB/CIMB Islamic Branches
Call Us

Business Call Centre 

Monday to Friday from 8.00am to 7.00pm

Saturday from 8.00am to 5.00pm (excluding public holidays)

1300 888 828 (Local)

+603 2297 3000 (Overseas)
 

 

 

 
Connect with Us

Option 1

Fill up our feedback form.
 

Option 2

Write to us:

CIMB Bank Berhad / CIMB Islamic Bank Berhad

Customer Resolution Unit (CRU)

P.O. Box 10337

GPO Kuala Lumpur

50710 Wilayah Persekutuan

 

Option 3

Email to us at  mybusinesscare@cimb.com

 

 

 
Other Contact Numbers

Collection for BusinessCard/Corporate Card

+603 2241 7500

 

Recovery for BusinessCard/Corporate Card 
+603 2036 4200

+603 2036 4300  

 

 
Locate Us

Speak to any of our staff at our CIMB/CIMB Islamic Branches

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