SMS Scam | Scam Calls

If you think you’ve been scammed or detect unusual or suspicious activity involving your bank account, inform the Bank immediately by calling our 24-hour hotline at +603 6204 7788 or the National Scam Response Centre at 997

More about Security & Fraud Awareness

How does it work?

Do NOT respond to any SMS/phone calls

Do not respond to SMS or call from unknown person asking for your credit/debit card or online banking details.
Do not respond to any SMS or call that claiming it's coming from Bank Negara. Their officer will never call you to ask for your credit/debit card or banking particulars.
If someone claiming to be from your card service provider calls you and asks you to confirm the security numbers on the back of the card (the last three digits on the back of the card), you should end the call immediately.

What you have to do

If you're unsure, ask for a reference number and call back on a trusted number (i.e phone book) to confirm if the call was genuine.
Watch out for poor grammar in the SMS.
Check your transactions regularly.
Change your password periodically.
Safeguard your personal information.

I'm looking for

SMS / Phone Call Scam

How does it work?

Do NOT respond to any SMS/phone calls

What you have to do

SMS / Phone Call Scam

How does it work?

Do NOT respond to any SMS/phone calls

What you have to do

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