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MY - EN

If you think you’ve been scammed or detect unusual or suspicious activity involving your bank account, inform the Bank immediately by calling our 24-hour hotline at +603 6204 7788 or the National Scam Response Centre at 997

 

More about Security & Fraud Awareness

 

How does it work?
Do NOT respond to any SMS/phone calls
 
  1. Do not respond to SMS or call from unknown person asking for your credit/debit card or online banking details.

  2. Do not respond to any SMS or call that claiming it's coming from Bank Negara. Their officer will never call you to ask for your credit/debit card or banking particulars.

  3. If someone claiming to be from your card service provider calls you and asks you to confirm the security numbers on the back of the card (the last three digits on the back of the card), you should end the call immediately.
What you have to do
 
  1. If you're unsure, ask for a reference number and call back on a trusted number (i.e phone book) to confirm if the call was genuine.

  2. Watch out for poor grammar in the SMS.

  3. Check your transactions regularly.

  4. Change your password periodically.

  5. Safeguard your personal information.

You are about to enter a third party website & CIMB Group's Privacy Policy will cease to apply.

This link is provided for your convenience only and shall not be considered or construed as an endorsement or verification of such linked website or its contents by CIMB Group.

 

CIMB Group makes no warranties as to the status of this link or information contained in the website you are about to access.

 

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