Personalised for You | CIMB

At CIMB, we are committed to providing personalised banking solutions that meet your needs. Whether you’re seeking a seamless banking experience or require support at every step, we are here to help. Discover our exclusive programmes designed just for you.

Key Features of CIMB Personalised Banking

to Enhance Your Financial Journey

A yearly summary of eligible tax relief transactions from your CIMB Debit Card

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A yearly summary of eligible tax relief transactions from your CIMB Credit Card/-i

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Receive a reminder to stay on top of your regular transactions

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Instant Cash Rebate Notification – CIMB Cash Rebate Platinum Credit Card

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Instant Cash Rebate Notification – CIMB PETRONAS Visa Platinum-i Credit Card

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Instant Bonus Points Notification – CIMB e Credit Card

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CIMB Loan/Financing Payment confirmation

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CIMB Credit Card Payment Due Reminder

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Learn More About Our Personalisation Programmes

Tax Relief Reminder

Summary of Transactions eligible for Tax Relief

Get a yearly summary of your CIMB Debit Card transactions that are potentially eligible for tax relief. It will be sent to your email registered with the bank in February/March before the tax filing submission due date.

Your transactions are conveniently categorised to simplify your tax filing process:

Lifestyle, Sports Equipment and Activities
Medical
Insurance/Takaful
Education and Childcare
Charity

Note:

The tax relief criteria and/or category is determined by Lembaga Hasil Dalam Negeri (LHDN) and is subject to change from time to time.
Potential tax relief transactions are identified using a combination of data analytics and keyword detection. While this method is designed to effectively capture qualified transactions, there is a possibility that some qualified transactions may be excluded and some transactions in the summary may not qualify for tax relief.

Missed Payment Reminder

Receive a reminder to stay on top of your regular transaction(s)

A personalised reminder for bill payments, fund transfers, credit card payments, and loan/financing instalments will be sent when we detect that you may miss your regular payments to billers, banks, or transferring funds to loved ones.

The transactions are identified using a combination of data analytic and keyword detection based on your payment history.

Debit Card Expiry Reminder

Debit Card Expiry Reminder

Receive timely notifications before your CIMB Debit Card expires, allowing you ample time to plan and renew your card. This reminder specifies the expiring card number and its expiration date for your convenience.

Decline Alerts

Transaction Monitoring and Support

Prevent inconvenience by getting real-time alerts if your CIMB Debit Card is declined due to insufficient funds or if overseas spend feature is deactivated, along with steps to resolve it.

Additionally, receive guides to activate online/contactless transactions, securely store online payment details, and set up auto-billing when you renew or replace your card.

Other Essentials

Guides to complete Debit Card set up

New CIMB Debit Card holders will receive comprehensive guides designed to simplify daily banking activities and help you effortlessly navigate our services. These guides cover essential steps including but not limited to:

Debit Card activation
Change spending limit
Activate online/contactless transactions
Activate overseas spend

A warm birthday celebration to CIMB customers

Receive a personalised birthday greeting along with CIMB Deals specially curated for you to enjoy your birthday with your loved ones or treat yourself to something special on your special day.

A monthly reminder to view your monthly E-Statement

Receive a monthly notification when your E-Statements are available on CIMB Clicks for viewing. Easily download and store them, with the added benefit of being able to view up to 18 months of E-Statements.

Bonus Point Notification

Instant alerts on Bonus Points earned¹

Get instant notifications of the rewards you earn when you use your CIMB Credit Card.

Applicable to first transaction of the month for CIMB World Mastercard Credit Card, CIMB Travel Platinum Credit Card, CIMB Travel World Credit Card, and CIMB e Credit Card.

Cash Back Notification

Instant alerts on Credit Card Cash Rebate¹

Get instant notification of the rewards you may earn when you use your CIMB Credit Card/-i.

Applicable to first transaction of the month for CIMB Cash Rebate Platinum Credit Card and CIMB PETRONAS Visa Platinum-i Credit Card.

Tax Relief Reminder

Summary of Transactions eligible for Tax Relief

Get a yearly summary of your CIMB Credit Card/-i transactions potentially eligible for tax relief. It will be sent to your e-mail registered with the bank in February/March before the tax filing submission due date.

Your transactions are conveniently categorised to simplify your tax filing process:

Lifestyle, Sports Equipment and Activities
Medical
Insurance/Takaful
Education and Childcare
Charity

Note:

The tax relief criteria and/or category is determined by Lembaga Hasil Dalam Negeri (LHDN) and is subject to change from time to time.
Potential tax relief transactions are identified using a combination of data analytics and keyword detection. While this method is designed to effectively capture qualified transactions, there is a possibility that some qualified transactions may be excluded and some transactions in the summary may not qualify for tax relief.

Essentials Guide

Onboarding Guide to complete Credit Card set up

New CIMB Credit Cardholders will receive guides for easy card setup and maximising card benefits. These guides cover essential steps for seamless usage, including but not limited to:

Credit Card activation
Linking Credit Card to Mobile App
E-statement viewing
Transaction Scheduling

Fraud Prevention Guide

Receive a comprehensive guide to safeguarding against scams and fraud, helping you stay updated and protect yourself effectively.

Credit Card Payment Notification

Next-day confirmation of received Credit Card payment(s)

Receive your credit card payment notification via email registered with the bank once the bank receives the payment made to your credit card.

Upcoming Credit Card Payment Reminder

A handy reminder summarising your upcoming CIMB Credit Card/-i payments due, ensuring you never miss a payment!

Loan/Financing Payment Notification

Next-day confirmation Loan/Financing payment(s) received

Receive your loan/financing payment notification via email registered with the bank once the bank receives the payment made to your loan/financing account.

Upcoming Loan/Financing Payment Reminder

A handy reminder summarising your upcoming CIMB Loan/Financing payments due, ensuring you never miss a payment!

Note:

The summary covers monthly instalment payments for

(i) Property Loan/Financing where the loan/financing has been fully disbursed (excluding loan/financing under progressive disbursement);

(ii) Auto Loan/ Financing;

(iii) Personal Financing (excluding overdraft facility); and

(iv) ASB Financing.

Onboarding & Disbursement Notification

A comprehensive set of information designed to familiarise you with our services, along with notifications upon the disbursement of your property loan/financing

You’ll receive a notification prompting you to access a detailed step-by-step guide for our loan/financing services. Additionally, you’ll be notified when the loan/financing you’ve applied for is disbursed, ensuring you’re promptly informed when the funds are released to you.

Application Status Notification

A status update on your Auto Loan/ Financing application

Receive a notification to ensure that you stay informed on your application status.

CIMB Personalised Banking Video

CIMB Personalised Banking Video

FAQs

Personalisation FAQs (ENG)

Important Notes

The transaction(s) indicated in the notification(s), transaction summary(ies), and/or reminder(s) is meant to serve as a reference only. Some of the transactions are identified using a combination of data analytics and key word detection. It may not be a complete list of your transactions and is not intended as your final Bonus Points/cash rebate earned, nor can be used as a substitute for official invoices, receipts or to replace your monthly statement. If there are any discrepancies or inconsistencies, please refer to your monthly bank statement.
CIMB Bank Berhad and CIMB Islamic Bank Berhad shall not be liable for any losses, damages, penalties, fines, charges, actions, claims and/or disputes (“Liabilities”) resulting from the direct or indirect use/reliance of the transaction summary and/or notifications and/or reminder.
CIMB Bank Berhad and CIMB Islamic Bank Berhad make no representation or warranty whatsoever with respect to the accuracy of the transaction summary and/or notifications and/or reminder. Customers are responsible for the payment which they choose to perform after receiving the transaction summary and/or notifications and/or reminder.

Apply Now!

CIMB Debit Card, please visit the individual product pages to learn more. You may refer to our list of CIMB Debit Cards by clicking here.
CIMB Credit Card/-i, please visit the individual product pages to learn more by clicking here.
Current/Savings Account/-i, please visit CIMB Account by clicking here.
CIMB Property Loan/Financing, please visit the individual product pages to learn more. You may refer to our list of Property Loan/Financing by clicking here.
CIMB Auto Loan/Financing, please visit the individual product pages to learn more. You may refer to our list of Auto Loan/Financing by clicking here.
CIMB Personal Loan/Financing or ASB Financing, please visit the individual product pages to learn more. You may refer to our list of Personal Loan/Financing by clicking here.

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