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What are my liabilities as a CIMB Debit Mastercard cardholder?

You will be liable for PIN-based unauthorised transactions if you have: 

 

  • acted fraudulently;

  • delayed in notifying us as soon as reasonable practicable after having discovered the loss or unauthorised use of your CIMB Debit Mastercard;

  • voluntarily disclosed your PIN to another person; or

  • recorded your PIN on the CIMB Debit Mastercard; or on anything kept in close proximity with your CIMB Debit Mastercard.

     

You will be liable for unauthorised transactions which require signature verification or with contactless card, if you have:
 

  • acted fraudulently;

  • delayed in notifying us as soon as reasonable practicable after having discovered the loss or unauthorised use of your CIMB Debit Mastercard;

  • left your CIMB Debit Mastercard or an item containing your  CIMB Debit Mastercard, unattended in places visible and accessible to others; OR

  • voluntarily allowed another person to use your CIMB Debit Mastercard.

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