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I attempted to pay via DuitNow Online Banking/Wallets, but the payment failed with the below errors, what should I do?

 

CIMB OCTO App - "Account validation failed."

 

CIMB Clicks Web – “We are unable to validate your account. Please reach out to the merchant for assistance.”

 

If you wish to proceed with the transaction and require further assistance, please reach out to the merchant directly.

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