What should I do when I receive a DuitNow Request?

Search

Day To Day Banking

Islamic Banking

Wealth Management

Deals & Promotions

Digital Services

Help & Support

Accounts

Cards

Financing

Remittance

Sustainability at CIMB

CIMB@Work

More Services

Islamic Banking Overview

More Services

Investments

Insurance/Takaful

Latest Promotions

CIMB Deals

CIMB OCTO App

CIMB Clicks

CIMB Partner Pay Solution

Apply for Products

DuitNow QR

Personalised For You

Customer Help Centre

Rates & Charges

Calculators

Security & Fraud

Savings Account

Current Account

Fixed Deposit Account

Mudarabah IA

Credit Card

CIMB Preferred Visa Infinite Credit Card

CIMB Visa Infinite Credit Card

CIMB Visa Signature Credit Card

CIMB PETRONAS Visa Platinum-i Credit Card

CIMB Cash Rebate Platinum Credit Card

See All Credit Cards

Debit Card

CIMB Debit Mastercard

Why use cash? #Debitjer. The CIMB Debit Mastercard for safer, more convenient cashless transactions. Don’t have a CIMB Current Account/-i / Savings Account/-i? Apply now!

See All Debit Cards

Credit Card Services

Personal Financing

Property Financing

Auto Financing

Auction

Currency Exchange & Services

Legacy Planning

Tabung Haji Services

Zakat Payment Service

Life Insurance/Family Takaful

Car and Motor Insurance/Takaful

Travel Insurance

Personal Accident Insurance

Credit Related Insurance/Takaful

Property Insurance/Takaful

Forex Rates

Interest Rates & Charges

Profit Rates & Charges

Standardised Base Rate / Base Rate / Base Lending Rates / Base Financing Rate.

Credit Card Payment Calculator

Auto Financing Affordability Calculator

Property Monthly Instalment Calculator

Property Affordability Calculator

Auto Financing Instalment Calculator

ASB Financing Monthly Instalment Calculator

Pembiayaan Peribadi Awam-i Calculator

Security & Fraud Awareness

Security Policy

Customer Surveys

SecureWord

Malware

Phishing

TAC

SMS/Phone Call Scam

Money Muling

Riuh Durian Runtuh 2025 Campaign

Open a DURIAN-i Account, deposit & stand to win your once-in-a-lifetime escapes, with up to 10,000 prizes to be won! Earn more entries now. Terms & Conditions Apply.

Valid until 31st Dec 2025

Apply, Activate & Spend

Apply, activate, and spend with your new CIMB Credit Card/-i* today
to earn RM25 cash back.

Valid until 31st Jan 2025

CIMB 0.8% ESG Unit Trust Promotion

Start your sustainable investment journey with as low as RM100*!

Valid until 7th Feb 2025

Quicklinks

Upload Documents

Check Application

What should I do when I receive a DuitNow Request?

Upon receiving a DuitNow request, you have the option to Approve or Reject the DuitNow request. Once you are sure that you would like to release payment to the requestor, you may approve the request and the payment will be credited into the requestor’s account instantly.

You will also have the option to Forward the DuitNow Request to other DuitNow ID or Account Number, or block the DuitNow Request and the requestor from sending you anymore DuitNow Requests.

Looking for More Questions?

Back to FAQ Home

For More Enquiries

Talk To An Expert

Find a branch near you.

Find a Branch

Contact Us Anytime

Get in touch with us 24/7.

Find Out More