Search
Back
Personal
Personal Banking Preferred Banking Private Banking
Business
Business Banking Wholesale Banking
Group
CIMB Group CIMB Group Islamic
Our Initiatives
CIMB Sustainability CIMB Foundation
Back
Language
EN BM
 
Countries
logo CIMB Malaysia logo CIMB Indonesia logo CIMB Singapore logo CIMB Thailand logo CIMB Cambodia logo CIMB Vietnam logo CIMB Phillipines
Back
Accounts  
Savings Account
Current Account
Fixed Deposit
Mudarabah IA
Cards  
Credit Card
Debit Card
Credit Card Services
 
Apply Activate Spend 5.0
Apply, activate, and spend with your new CIMB Credit Card/-i* today to earn RM25 cash back.
Valid until 31st Jan 2025
Find Out More
Financing  
Personal Financing
Property Financing
Auto Financing
 
Property Refinancing
Refinance your mortgage with CIMB and enjoy greater savings.
Valid until 31st Dec 2024
Find Out More
Remittance  
See All Remittance
Sustainability at CIMB  
See All Sustainability at CIMB
CIMB@Work  
See All CIMB@Work
More Services  
Auction
Currency Exchange & Services
Islamic Banking Overview  
See All Islamic Banking Overview
More Services  
Legacy Planning
Tabung Haji Services
Zakat Payment Service
Investments  
See All Investments
Insurance/Takaful  
Life Insurance/Family Takaful
Car and Motor Insurance/Takaful
Travel Insurance
Personal Accident Insurance
Credit Related Insurance/Takaful
Property Insurance/Takaful
Latest Promotions  
See All Latest Promotions
CIMB Deals  
See All CIMB Deals
CIMB OCTO App  
See All CIMB OCTO App
CIMB Clicks  
See All CIMB Clicks
CIMB Partner Pay Solution  
See All CIMB Partner Pay Solution
Apply for Products  
See All Apply for Products
DuitNow QR  
See All DuitNow QR
Tailoring Your Unique Financial Journey  
See All Tailoring Your Unique Financial Journey
Customer Help Centre  
See All Customer Help Centre
Rates & Charges  
Forex Rates
Interest Rates & Charges
Profit Rates & Charges
Standardised Base Rate / Base Rate / Base Lending Rates / Base Financing Rate.
Calculators  
Credit Card Payment Calculator
Auto Financing Affordability Calculator
Property Monthly Instalment Calculator
Property Affordability Calculator
Auto Financing Instalment Calculator
ASB Financing Monthly Instalment Calculator
Pembiayaan Peribadi Awam-i Calculator
Security & Fraud  
Security & Fraud Awareness
Customer Surveys
Security Policy
SecureWord
TAC
Malware
Phishing
SMS/Phone Call Scam
Money Muling
You're viewing:
Personal Banking
Other Sites
Day To Day Banking
Accounts
Cards
Financing
Remittance
Sustainability at CIMB
CIMB@Work
More Services
Islamic Banking
Islamic Banking Overview
More Services
Wealth Management
Investments
Insurance/Takaful
Deals & Promotions
Latest Promotions
CIMB Deals
Digital Services
CIMB OCTO App
CIMB Clicks
CIMB Partner Pay Solution
Apply for Products
DuitNow QR
Tailoring Your Unique Financial Journey
Help & Support
Customer Help Centre
Rates & Charges
Calculators
Security & Fraud
Quicklinks
Contact Us
Upload Documents
Check Application
logo
MY - EN

How do I know if the Prepaid Top Up transaction is successful?

 

The transaction status will be reflected as either ‘Successful’, ‘Failed’ or ‘Accepted for Processing’ in OCTO Transaction History. You can check the status by:

  • Login > Scroll down to ‘OCTO Transaction History’ > Search for your transaction history 
     

Looking for More Questions?

Back to FAQ Home

For More Enquiries

Talk To An Expert

Find a branch near you.

Find a Branch

Contact Us Anytime

Get in touch with us 24/7.

Find Out More

You are about to enter a third party website & CIMB Group's Privacy Policy will cease to apply.

This link is provided for your convenience only and shall not be considered or construed as an endorsement or verification of such linked website or its contents by CIMB Group.

 

CIMB Group makes no warranties as to the status of this link or information contained in the website you are about to access.

 

Do you wish to proceed?

Yes, please proceed