Lock Clicks ID

What is the “Lock Clicks ID” feature?

This feature allows our customers to immediately lock their CIMB Clicks ID via CIMB Clicks App or CIMB OCTO App if they suspect or have fallen victim to fraud and scam, and/or their account(s) have been compromised.

This emergency self-service function at their fingertips allows customers to instantly lock their CIMB Clicks ID. Once this feature is activated no one, including the customer, will be able to access or login into their CIMB online banking profile (CIMB Clicks (Web and App) or CIMB OCTO App).

Looking for More Questions?

Back to FAQ Home

For More Enquiries

Talk To An Expert

Find a branch near you.

Find a Branch

Contact Us Anytime

Get in touch with us 24/7.

Find Out More

I'm looking for

Mobile Banking

What is the “Lock Clicks ID” feature?

Looking for More Questions?

For More Enquiries

Mobile Banking

What is the “Lock Clicks ID” feature?

Looking for More Questions?

For More Enquiries

You are about to enter a third party website & CIMB Group's Privacy Policy will cease to apply.