Dear Valued Customers,

Please be informed that the Terms of Access and CIMB Online Banking Agreement will be amended and shall take effect on 16 November 2024. The main amendments are:

1. Insertion of SecureTAC^TM Number in the definition and relevant clauses;
2. Deletion of structured investments and master agreement number/custodial agreement account number for enrolment of CIMB Online Banking;
3. Amendment to Clause 5.3 to highlight to you the risks in the event your computer or mobile device linked to your User ID to receive the SecureTAC^TM Number, TAC on SMS or SecureTAC^TM is compromised or loss; and
4. Update from “fourteen (14) days” to “fourteen (14) Business days” in relation to the turnaround time to revert to you following the Bank’s receipt of a copy of the police report loged by you relating to fraudulent and/or unauthorized transaction.

The amendments are set out in italics and underlined or strikethrough, as applicable, in the attachment below.

Thank you.

The Management

CIMB Bank Berhad