Search
Back
Financing  
 
Property Refinancing
Refinance your mortgage with CIMB and enjoy greater savings.
Valid until 31st Dec 2024
Remittance  
Sustainability at CIMB  
CIMB@Work  
Islamic Banking Overview  
Investments  
Latest Promotions  
CIMB Deals  
CIMB OCTO App  
CIMB Clicks  
CIMB Partner Pay Solution  
Apply for Products  
DuitNow QR  
Tailoring Your Unique Financial Journey  
Customer Help Centre  
You're viewing:
Personal Banking
Other Sites
Day To Day Banking
Accounts
Cards
Financing
More Services
Islamic Banking
Wealth Management
Insurance/Takaful
Help & Support
Rates & Charges
Calculators
Security & Fraud
logo
MY - EN

What are the steps require for Credit/Prepaid Card PIN Request / Change?

  1. Login to Clicks using Username & Password

  2. Go to Services > Account & Cards menu

  3. Click on PIN Request/Change and select either Prepaid Card or Credit Card from the list

  4. Select the particular card number required for PIN change

  5. Key in the old PIN that you wish to change from and then key in the new selected PIN.

    You have to key in the new selected PIN again and both fields must match.

    If you do not have an Old PIN, you can request for a Temporary PIN by clicking the ‘Request’ button.

    CIMB Clicks will prompt a message to notify that your existing PIN will be overwritten if you proceed with this request. Temporary PIN will be sent to your registered mobile number.

  6. Request for TAC

  7. PIN change will be authenticated with 2nd Level Authentication (TAC).

    TAC will be sent to your mobile number

  8. Insert TAC and confirm the PIN change and CIMB Clicks will verify

  9. You will receive an SMS upon PIN change completion

Looking for More Questions?